Responding to credential card requests

After a credential card request has been made, you can respond by assigning a credential to the applicant the request was made for, or by denying the request.

To respond to a credential card request:

1. Do one of the following:
   • In the notification tray, click Card requests ().
   • At the top of the Credential management task, click Card requests.
2. In the Card requests dialog box, select the request you want to respond to.
   Hold Shift to select multiple requests.
3. To modify the request, click Modify (), edit the request, and then click OK.
4. To deny the request, click Deny request ().
5. To assign a card credential, click Associate card ().
   In the Associate cards dialog box that opens, do one of the following:

   • To assign a credential automatically, click Automatic entry, then select a reader (USB reader or a door), and present the card at the reader.

     If an eligible card is presented, it is immediately assigned. If the card has not been enrolled, it is enrolled automatically. If the card was already assigned to someone, it is rejected.

     For information on how you can encode a credential on your card before enrolling it, see Assigning credentials.

   • To assign a credential manually, click Manual entry, then select a card format, enter the required data fields, and click Enroll.

     If an eligible card is entered, it is immediately assigned. If the card has not been enrolled, it is enrolled automatically. If the card was already assigned to someone, it is rejected.

     CAUTION: Enter your card data carefully, because the system cannot validate whether the data you entered correspond to a physical card or not.
   • To assign an existing credential, click Existing credential, then double-click a credential from the list of eligible credentials.
6. To print the badge on the card, click Print cards () and follow the instructions.
7. Click Close to complete this request.