In certain situations, you may need to modify a plate read in Security
Desk. This may be necessary if you notice
that the system has incorrectly captured a plate read, or if the system prompts you to
verify a plate read that is unclear (low confidence score).
What you should know
- Depending on your user privileges, you can modify plate reads that are displayed
in tiles. You can edit plate reads in Reads reports, Reads
(Multi-region) reports, monitoring tiles, and in alarms triggered by
license plate read events.
- You cannot edit a plate read if the read is protected,
a hit, or if the read is from a federated system or an MLPI
inventory.
- When a plate read is edited, if there is a
confidence score associated with the plate read, the confidence score is
changed to 100%.
- The details of the plate read edit appear in the
Activity trails report.
- If you are editing plate reads in an AutoVu™
Free-Flow system, see Editing license plate reads in a parking zone.
To edit a plate read:
-
From the license plate read tile, click
Modify (
).
NOTE: If you are trying to modify a plate read in a Reads report, you
must first double-click the read to display it in a tile.
-
In the Edit read window, manually modify the
Plate and State information as
required.
-
Click Save.
In Reads reports, the Edited column shows you if the plate read has been edited. For more information on displaying columns, refer to the Reporting task workspace overview.
