Checking out visitors

You must check out visitors when they leave.

Video:

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Text:

To check out a visitor:

In the Visitor management task, select the visitor from the visitor list.
If the visitor list is long, use the search features to find the visitor name.
NOTE: You can check out multiple visitors at the same time by holding down the shift key and selecting the visitors you want to check out.
Click Check-out ().

The checked-out visitor is removed from the visitor list, but remains available for investigation reports. The visitor’s information is also saved in the database, and can be used if the visitor returns.

If the visitor was assigned a credential, the credential status switches to Unassigned, and can be assigned to another visitor or cardholder. The credential is also removed from all access controllers it was synchronized with. This might take a few seconds.