Every time your Security
Center license is
updated (new camera connections added, expiry date extended, and so on), you must reapply it
to your main server for the changes to take effect.
Before you begin
To reapply your license, you need the following:
System ID and password:
The System ID and password are found in the Security
Center License
Information document. Genetec™ Customer Service sends you this
document when you purchase the product.
Server password:
The server password is used to log on to Server
Admin. The server password
is set during the installation.
What you should know
If you replace your main server with a new machine, you need to activate your license on the new
machine. You do not need to reactivate your license if your main server
remains the same.IMPORTANT: If you have a configuration with multiple
Directory servers, you must
reactivate your license from
Config
Tool instead.
To reapply your Security
Center
license:
-
Open the Server
Admin web page by
doing one of the following:
-
Enter the server password that you set during the server installation, and
click Log on.
The
Server
Admin
Overview page appears.
-
Under the License section, click
Modify.
-
In the License management dialog box, activate your
license in one of the following ways:
Web activation:
(Recommended) Activate your license from the Internet.
In the
dialog box that appears, enter your System ID and
Password and click Activate.
The process is complete.
Manual activation:
Update your Security
Center
license manually using a license file, then continue with the next
step.
-
If your main server is still the same computer, go to step 7.
-
In the License management dialog box, click
Manual activation, and then under
Validation key, click Save to
file.
The validation key is a sequence of numbers (in hexadecimal text format)
generated by Security
Center that
uniquely identifies your server. The validation key is used to generate the
license key that unlocks your Security
Center software. The license key
that is generated can only be applied to the server identified by the
validation key.
A text file named
validation.vk is saved to your default
Downloads folder. Make sure you copy this file to a
location (this can be a USB key) that you can access from another computer that
has Internet access.
-
From another computer with Internet access, open the Genetec™ Technical Assistance Portal
(GTAP) at: https://gtap.genetec.com.
-
On the Login page, do one of the following:
- Enter the System ID and the Password specified in the Security
Center License
Information document, and click
Login.
- Enter your GTAP user account (your email address) and Password, and
click Login
-
On GTAP, click Activate new system, select your system
from the System ID drop-down list, and click
Submit.
The the
System Information page opens.
-
Scroll down to the License information section, and do one
of the following:
- Below License Key, click
Download, and save the license key to a
file.
- Click , enter your email address, and click
OK to have the license
key (.lic file) sent to
you through email.
-
Return to Server
Admin which is
connected to your Security
Center main
server.
-
In the License management dialog box, do one of the
following:
- Paste your license information from the license key file (open with a
text editor).
- Browse for the license key (.lic file), and click
Open.
-
Click Activate.
Your license information appears in the
License
section of the
Server
Admin
Overview page.
-
Click Details to view your license options in a dialog
box.
Your license
options are divided into many tabs. For more information, see the Security
Center Administrator
Guide.
-
Click Close, and then close your browser window.