One or more configuration files for body-worn camera stations contain errors. You can fix this issue by regenerating one or all the configuration files.
Cause
Error: One or more camera station configuration files are obsolete and must be regenerated.
The obsolete camera station configuration file is highlighted in red.
Solution 1
Regenerate one camera station configuration
file.
NOTE: Regenerating
one file is typically used when the file is obsolete or when you suspect the file has been
compromised. Regenerating the configuration file renders all previous instances of the
file unusable.
- From the Config Tool home page, open the Video task, select the Wearable Camera Manager role, and click the Hardware tab.
- In the Camera stations section, select a camera station and click
Edit the item (
).
- Select Generate new configuration file for this camera station
and click OK.
- Transfer the new .json configuration file to the camera station
or the Genetec Clearance™ Uploader.IMPORTANT: For security reasons, ensure that the original configuration file is deleted from its original location after it is successfully transferred. For example, C:\Users\username\AppData\Local\Temp\Genetec.
Solution 2
Regenerate all camera station configuration files.
NOTE: Regenerate
all is typically used to when the IP address, port, or certificate of the
Wearable Camera Manager role has changed. This ensures that all camera stations are able
to communicate with the role.
- From the Config Tool home page, open the Video task, select the Wearable Camera Manager role, and click the Hardware tab.
- In the Camera stations section, click Regenerate
all (
). - In the confirmation dialog box that opens, click Regenerate
all.
- Transfer all new .json configuration files to the relevant camera
stations or the Genetec Clearance™ Uploader.IMPORTANT: For security reasons, ensure that the original configuration file is deleted from its original location after it is successfully transferred. For example, C:\Users\username\AppData\Local\Temp\Genetec.
