Taking snapshots of video

Whether you are viewing live or playback video in a tile, you can save the current video frame as an image file, and then organize and share all files using the Vault tool.

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What you should know

  • All snapshots are saved with the following naming convention: CameraName (Date Time).png. By default, snapshots are saved as PNG file in the following location: C:\Users\Username\AppData\Local\Genetec Security Desk version#\Vault.
  • If you plan to use the snapshot for incident investigation, note that only JPEG files include EXIF tags that provide chain of custody information.

To take a snapshot of video in a tile:

  1. Select the tile that is displaying the video image you want to save as a snapshot.
  2. Do one of the following:
    • In the camera widget, click Save a snapshot ().
    • Right-click in the tile, and click Camera > Save a snapshot ().
    A thumbnail preview is displayed in the upper-right corner of your Security Desk window for 2 seconds.
  3. To open the Vault, from the home page, click Tools > Vault .
    Thumbnails of all snapshots are displayed in the Vault.
  4. To edit a snapshot, do one of the following:
    • Select the snapshot and click Edit ().
    • Right-click the snapshot and click Edit.
  5. To print a snapshot, do one of the following:
    • Select the snapshot and click Print ().
    • Right-click the snapshot and click Print.
  6. To delete a snapshot, right-click the thumbnail and click Delete.
    If you delete the snapshots, the image files are no longer available.
  7. To rename a snapshot, right-click the thumbnail and click Rename.