If the occupancy that is reported for a parking zone does not match the number of cars
that are physically parked in the parking zone, you can correct the occupancy in the system
using a manual action, a hot action, or an event trigger.
What you should know
- A mismatch between the occupancy that is reported for a parking zone and the number of
cars that are physically parked in the parking zone can be caused by license plates that
are not read correctly at the entrance or exit of the parking zone, which generate
misreads or NO PLATE reads, depending on how the system is configured. In such cases, the
occupancy increases or decreases accordingly, but parking sessions are not opened or
closed.
- When you modify the occupancy of a parking zone, the system does not close any of the
active parking sessions. This is because, for example, if a vehicle's plate is not read at
the exit of the parking zone and is registered as a NO PLATE read, the system does not
know which parking session to close because the NO PLATE read cannot be linked to a
parking session. This differs from what happens when you reset the inventory of a parking zone, in
which case all parking sessions are automatically closed and the remaining vehicles must
be issued tickets or must be towed.
The following example uses a manual action to modify the occupancy. You can also configure
a hot action or an event trigger.
To modify the occupancy of a parking zone using a manual action:
-
In the Security
Desk notification tray,
click Hot actions (
).
-
In the Hot actions dialog box, click
Manual action.
-
In the Configure an action dialog box, select Set
parking zone occupancy from the list of actions.
-
From the Parking zone drop-down list, select the parking zone
you want to modify.
-
Enter the Occupancy for the parking zone, indicating the current
number of vehicles in the parking zone.
-
Click OK.
The manual action is triggered and the occupancy of the parking zone is
set.
