Investigating parking sessions

Security Desk tracks several parking session states related to a parked vehicle. Using these states, you can generate a list of vehicles that are currently in violation, or create a vehicle inventory report for the current parking zone occupancy or for a specific time in the past based on the selected time filter.

What you should know

To investigate the vehicle parking sessions that have occurred in a parking zone:

  1. From the home page, open the Parking sessions task.
  2. Set up the query filters for your report. Choose one or more of the following filters:
    • Time selection: Click to hide description
      This is the time range for the report. The time selection filter is useful for post-enforcement purposes. For example, you can generate a report that includes all of the completed parking sessions in the past 24 hours. You can then export the report to be processed by the payment system.

      You can set the following time filters:

      • Time range: Click to hide description
        Use the During the last… and Specific range filters to list all parking sessions that were started or completed within the given time range.
      • Specific time: Click to hide description
        Use the Now filter to generate a current inventory list, or use the Specific date filter to generate an inventory list for a point in the past.
    • Parking Zone: Click to hide description
      Select one or more parking zones to be included in the report.
    • Minimum duration of stay: Click to hide description
      Exclude vehicles from the report that have not exceeded the minimum duration of stay.
    • Session state: Click to hide description
      Select which of the following vehicle states to include in the report:
      • Completed: Click to hide description
        The vehicle's parking session is no longer active for one of the following reasons:
        • The vehicle has exited the parking zone.
        • The parking zone inventory has been reset.
        • The maximum inventory time has been reached.
        NOTE: To determine if the parking session is in violation, refer to the violation timestamp in the Parking sessions report.
      • Enforced: Click to hide description
        The vehicle is in the parking zone, is in violation, and has been issued a ticket.
      • Valid: Click to hide description
        The vehicle is in the parking zone and is not in violation.
      • Violation: Click to hide description
        The vehicle is in the parking zone, is in violation, and has not been issued a ticket.
    • License plate: Click to hide description
      Enter a Full or Partial license plate number to generate a report on a specific vehicle.
  3. Click Generate report.

    The parking sessions are listed in the report pane.

  4. To view the query results in the canvas, double-click or drag the event from the report pane to a tile on the canvas.
  5. Print () the report or export () the report as an Excel, CSV, or PDF file.