Viewing database information

You can view the information about a role's database, such as the database server and database versions, how much disk space is available, and a summary of the data it holds.

What you should know

The database information provided varies depending on the role. You might be asked to provide information on a role’s database when you contact Genetec™ Technical Assistance Center.

All roles' database information are viewed from Config Tool, with the exception of the Directory database, which must be viewed from the Server Admin - Main Server page. The procedures are very similar in both cases. Therefore, only viewing from Config Tool is described here.

To view a role's database information:

From the Config Tool home page, open the System task, and click the Roles view.
Select a role, and click the Resources tab.
Click Database info ().
The following information can be displayed, depending on the role:
- Database server version:
  Software version of the database server.
- Database version:
  Schema version of the role’s database.
- Approximate number of events:
  (Also called Approximate number of archived events and Event count) Number of events that are stored in the role’s database.
- Source count (Archiver and Auxiliary Archiver only):
  Number of video sources (cameras) that have archives.
- Video file count (Archiver and Auxiliary Archiver only):
  Number of video files.
- Size on disk:
  Size of the Database files.
- Approximate number of entities (Directory only):
  Number of entities (areas, cameras, doors, schedules, and so on) in the system.
- Approximate number of active alarms (Directory only):
  Number of active alarms (not yet acknowledged) in the system.
- Approximate number of archived alarms (Directory only):
  Number of past alarms available for reporting, excluding the active ones.