To test if an alarm that you just created works, you
can trigger it manually from Config
Tool, and make sure that you
receive it in Security
Desk.
Before you begin
Log on to Security
Desk as one of the
alarm recipients.
What you should know
You can configure the Alarm monitoring task in Security
Desk to open automatically when an
alarm is triggered. For information about customizing alarm
behavior, see the Security
Center User Guide.
To test an alarm:
-
In Config
Tool, open the Alarms task.
-
Click the Alarms view, and select
the alarm to test.
-
In the toolbar at the bottom of the workspace, click Trigger alarm
().
The alarm should appear in the Security
Desk notification
tray, and in the alarm list in the Alarm monitoring task.
-
If the Alarm monitoring task does not open automatically, double-click the alarm icon () in the Security
Desk notification tray.
-
In the Alarm monitoring task, make sure the alarm appears
in the alarm list.
After you finish
If you did not receive the alarm, then you can troubleshoot the alarm.