Before you replace an access control unit with a new one, there are steps you must
perform.
Before you begin
You can only replace an access control unit with a new one if the two are of the same
brand and model. The only exception to this rule is if you are replacing an HID VertX V1000
unit with a
Synergis™ unit. In every case, the exact
same interface modules (brand and model) must be connected to the new unit. If there is any
difference other than the mentioned exception, the unit replacement will not be
accepted.
Before you replace an access control unit:
-
Back up the Directory database from
Server Admin.
-
Physically disconnect the old unit and make sure it is offline in Security
Center (
).
-
Install the new unit:
-
Install the Synergis™
unit. For more information, see the Synergis™ Cloud
Link
Hardware Installation Guide.
- Install the HID unit.
-
(For non-Mercury EP or LP integrations) Physically disconnect the interface modules
from the old unit and connect them to the new unit using the exact same channels.
IMPORTANT: Do not change the physical addresses of the interface
modules.
-
(Optional) If you are using a
non-Mercury EP or LP integration with an existing backup of the configuration files,
restore the backup from the old unit. For more information, see "Uploading the unit
configuration files for your Synergis™ unit" in
the Synergis™Appliance Configuration
Guide.
The backup file includes hardware settings and supervised input values. The admin
password, network settings and Synergis™ key store
are not restored.
-
Configure and add the unit:
-
In , select the old access control unit.
-
Under the Properties tab, change the IP address to an unused
address.
NOTE: Changing the IP address of the old unit prevents conflicts when using the unit
replacement tool to swap units.
After you finish
Replace the old unit with the
new one.
