You must grant privileges to users for them to do anything in Security Center, including logging on, using Security Desk, and so on.
To help you better understand what your users can do, Security Center includes a Privilege troubleshooter. The Privilege troubleshooter is a tool that helps you investigate the allocation of user privileges in your Security Center system. Use the troubleshooter to verify access rights and help you fix issues.
To assign privileges to a user: