Troubleshooting: entities

You can troubleshoot entities and roles using the diagnostic tool.

What you should know

An entity or role that is not properly configured is displayed in yellow. An entity that is offline is displayed in red. The diagnostic tool can help you troubleshoot the problem with the entity.

To troubleshoot an entity:

  1. Open the System status task.
  2. From the Monitor drop-down list, select the entity type you want to diagnose.
  3. If required, select an area in the Selector.
  4. To include entities within nested areas, select the Search member entities option.

    The related entities are listed in the report pane.

  5. Select a trouble entity, and click Diagnose ().

    A troubleshooting window opens, showing the results from the diagnostic test performed on the selected entity.

  6. To save the results of the test, click Save.
  7. Click Close.