Troubleshooting: Video units cannot be deleted

If you cannot delete a video unit, you can temporarily deactivate the Archiver.

To delete a video unit:

  1. In the Config Tool Video task, select the Archiver.
  2. At the bottom of the Video task, click Maintenance > Deactivate role ().
  3. In the confirmation dialog box, click Continue.
    The Archiver and all video units controlled by the role turn red.
  4. Select the video unit, and at the bottom of the Video task, click Delete ().
  5. Select the Archiver, and at the bottom of the Video task, click Maintenance > Activate role ().