You can investigate the stay time of current and past visitors, between check-in and
check-out, using the Visit details report.
What you should know
If you want to know if a visitor checked out before they left at the end of the day,
you can investigate that visitor, and see if the Check-out date column in the report
pane is completed. You can also see which visitors were added or removed from the system in
the last week.
To track the duration of a visitor’s stay:
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From the home page, open the Visit details task.
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Set up the query filters for your report. Choose one or more of the following
filters:
Check-in date:
Date and time that the visitor’s profile
was activated, which can correspond to the arrival time.
Escort
required:
Specify that a host is
required.
Expected
arrival:
The date and time a visitor is expected to
arrive. You can choose between During the last [n]
days, where [n] is the number of days, or set a specific
time-and-date range.
Expiration
date:
Specify a time range for when the
cardholder or visitor’s profile expired.
First name:
Cardholder or visitor’s first name.
Last name:
Cardholder or visitor’s last name.
Status:
The status of the cardholder or visitor’s
profile: Active or Archived.
Visitor hosts:
Select the visitor’s host.
Custom fields:
Restrict the search to a predefined custom
field for the entity. This filter only appears if custom fields are
defined for the entity, and if the custom field was made visible to you
when it was created or last configured.
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Click Generate report.
The visitor events are listed in the report pane.
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To show a visitor’s picture, name, and custom fields in a tile, double-click or drag an
item from the report pane to the canvas.
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To display additional visitor information in a tile, click
.
