If a cardholder tailgates out of an area or is otherwise mistakenly listed as an
occupant, you can remove them from that area using the People counting task's
Search field.
What you should know
The cardholder search examines the area name, first name and last name; you can use
any name as a search term.
To find a cardholder in an area:
-
From the People counting task, enter the cardholder's name
in the Search field at the top of the canvas. The result
autocompletes as you type.
You can also enter partial text. For example, entering "mit" brings up
"Smith."
-
Select the cardholder and click Remove from area.
The cardholder is removed from the area and forgiven one antipassback
violation the next time they badge their card.
