You can investigate events related to cardholders (Access denied: Invalid PIN , First person in, Last person out, Antipassback violation, and so on), using the
Cardholder activities report.
What you should know
For example, if you want to see which areas, doors, and elevators a cardholder has
access in the last day or week, you can search for that specific cardholder, and set a
time range for your report. If there has been suspicious activity on your site in the
last day, you can investigate which cardholders were denied access to an area by
selecting the area, and the Access denied event.
To investigate cardholder events:
-
From the home page, open the Cardholder activities
task.
-
Set up the query filters for the report. Choose from one or more of the
following filters:
Cardholders:
Restrict the search to certain
cardholders.NOTE: If you only
select the All cardholders cardholder group, federated
cardholders are not included. This is because All
cardholders is a local cardholder group that only covers
local cardholders.
Credential:
Restrict the search to specific
credentials.
Custom fields:
Restrict the search to a predefined custom
field for the entity. This filter only appears if custom fields are
defined for the entity, and if the custom field was made visible to you
when it was created or last configured.
Doors - Areas -
Elevators:
Restrict the search to activities
that took place at certain doors, areas, and elevators.
Events:
Select the events of interest. The event types
available depend on the task you are using.
Event
timestamp:
Define the time range for the query. The
range can be defined for a specific period or for global time units,
such as the previous week or the previous month.
-
Click Generate report.
The cardholder events are listed in the report pane.
-
Show the corresponding video of an event in a tile by double-clicking or
dragging the item from the report pane to the canvas.
If there is no camera attached to the entity, the door, elevator, or area icon
is displayed, depending on the type of cardholder event.
-
Control the tiles using widgets in the Controls pane.
