The event occurrence period applies to access control units and intrusion detection units
that were temporarily offline. If a unit is offline in Security
Center, but still physically running,
when the unit is re-connected the events that were stored on the unit while it was offline
are received in Security
Desk. The occurrence
period value indicates how long ago the event occurred before the unit came back online, and
determines what happens when the event is received.
Only certain types of units (for example, HID VertX, Bosch) keep a record of events that
occur while it is offline. For units that support offline events, you can configure
different grace periods in the unit extension in Config
Tool to control how offline events are
treated in Security
Center.
The four event occurrence values are listed below, with a description of what happens when
Security
Center receives the event:
Online:
The event occurred when the unit was online.
Grace period:
The event occurred during the Grace period configured in
the unit extension. Security
Center
treats the event as a live event. It appears in the event list in the
Monitoring task. Actions that are associated with the
event using event-to-actions are triggered.
Offline alarm:
The event occurred between the
Grace period and the
Alarm grace period configured in the unit extension.
The event does not appear in the event list in the
Monitoring task, unless it is one of the following:
- Input alarm activated
- Intrusion detection area alarm activated
- Intrusion detection area duress
- Intrusion detection unit tamper
The event is recorded in the database and is available for
reporting.
Offline:
The event occurred between the Alarm grace period and the
Persistence grace period configured in the unit
extension. When the event is received in Security
Center, it is only recorded in the
database for reporting.
Reasons why units can be offline
An access control or intrusion detection unit can be offline in
Security
Center for the following reasons:
- The unit is rebooting.
- The unit’s firmware is being upgraded.
- The connection between the unit and the Access Manager or Intrusion Manager is lost.
- The connection between the Access Manager or the Intrusion Manager and the
Directory is lost. When this happens, the role
disconnects from its units until the connection with the Directory is
re-established.