After installing Security
Center using
default security settings, cameras that do not support digest access authentication might
not work. To fix this issue, you can reactivate basic access authentication by video unit or
by manufacturer.
What you should know
Digest access authentication is the
authentication scheme that the majority of recent video unit models support. This
authentication scheme is more secure than basic access authentication because the passwords are hashed
before sending them over the network. For this reason, basic access authentication is
disabled by default. After installation, if you realize that some of your cameras do not
support digest access authentication, you can revert them to basic access authentication
in Config
Tool.For added security,
Security
Center remembers whether or not
a specific video unit supports the digest authentication scheme. After the system
has successfully authenticated to a video unit using the digest scheme, you cannot
revert to the less secure basic scheme. You can see the authentication scheme used
for each camera in the Hardware inventory report.
To revert to the basic authentication scheme on a specific video
unit:
-
From Config
Tool, open the
Hardware inventory task.
-
Run the report on the video units that are inactive (in red) in your
system.
You might need to scroll horizontally to the right to see the
Authentication scheme column.
-
In the report pane, select the video units that are inactive and click
Reset authentication scheme.
The Authentication scheme changes to
Anonymous. After the Archiver successfully connects
to the video unit, the exact authentication scheme is displayed.
To revert to the basic authentication scheme for a specific
manufacturer:
-
From Config
Tool, open the
Video task.
-
Select the Archiver role that controls your cameras and click
Extensions.
-
Select the manufacturer you want and set Refuse basic
authentication to OFF.
-
Click Apply.
