In Security
Desk, you can diagnose the
status of video streams displayed in the canvas.
What you should know
Diagnosing the video stream helps you to determine the point along the network path
where the flow of information is broken. Each component is displayed with incoming
and outgoing traffic information. This information can be used to identify potential
problems with the video unit, the archiving role, or with redirection to Security
Desk, and so on.
To troubleshoot the possible causes of video stream issues:
-
In Security
Desk, display a
camera in a tile.
-
Press Ctrl+Shift+R.
Diagnostic information about the video stream is overlaid in the tile.
-
Click OK to view information about
each of the following video stream connections:
Archiver or Auxiliary Archiver or
Federation™ redirector:
The streaming status from the source camera to the Archiver role,
Auxiliary Archiver role, or Federation™ redirector initially
providing the stream.
Redirector:
The streaming status from the Archiver role, Auxiliary Archiver, or
Federation™ redirector to the
redirector routing the stream to the next hop.
NOTE: All redirectors
involved in the routing are listed.
Media player:
The streaming status from the last redirector involved in the
routing to your Security
Desk
workstation.
-
Click Close.
