If privacy protection is not working for some cameras in Security
Center, you can troubleshoot the issue.
What you should know
- Because of the intensive CPU requirements of privacy protection, a single Privacy Protector™ server might struggle with only a
few high definition streams.
- Privacy protection is only supported when used with native cameras. Privacy protection
cannot be enabled on federated cameras or DVRs. Body-worn cameras are not supported.
To troubleshoot privacy protection in Security
Center:
-
Verify that the unit is supported by Security
Center, and that it is running the
certified firmware.
-
Confirm that there are no known issues or limitations related to privacy protection for
you camera in the Security
Center Release
Notes.
-
Confirm that the privacy protection
settings are configured properly for the camera.
-
To maximize the number of streams a single server can process, check the
following:
- Use an Intel CPU core that supports Quicksync Technology for more efficient
encoding.
- Try to limit the frame rate and resolution of original video streams (camera
configuration).
- Use a high performance workstation.
