Sending feedback

You can send feedback to Genetec Inc. if there is something you want to bring to our attention, such as an issue in the interface or a setting that is unclear.

To send feedback:

  1. From the home page, click About > Send feeback .
  2. In the Send feedback dialog box, type your feedback.
  3. To add attachments, click Attachments and select from the following options:
    • To attach system information, select System information.
    • To attach files such as a log file, select Files, click , select a file, and click Open.
    • To attach a screen capture of your current screen, select Screenshots, and click .
      TIP: You can move the feedback dialog box over to the side and navigate to the relevant screen to take your screen capture while it is still open.
  4. Click Send.