To find video files that are still referenced by your archive database but are no
longer accessible from the storage device, you can use the
VideoFileAnalyzer.exe tool.
What you should know
A missing file is a video file that is still referenced by
an archive database, but cannot be accessed anymore. This situation occurs when video
files are deleted manually without using the Archive storage
details task, creating a mismatch between the number of video files
referenced in the database and the actual number of video files stored on
disk.
To find missing files on your system:
-
Open the VideoFileAnalyzer.exe tool.
- C:\Program files (x86)\Genetec Security Center 5.8\ (64-bit computer)
- C:\Program files\Genetec Security Center 5.8\ (32-bit computer)
-
At the bottom of the Video File Analyzer dialog box, click
Find missing files.
-
In the Find missing files dialog box, specify the
Database Server and the Database
Name you want to check for missing video files.
You can find the database server and database
name in the Resources page of the Archiver or Auxiliary Archiver
role in Config
Tool.
-
Click Search.
-
When the scan is complete, select files in the Missing files
section and click Delete files (
).
The selected file indexes are permanently removed from your archive database.
