To be able to monitor readers going offline on doors controlled by HID units in
Security
Desk and Config
Tool, you must enable reader supervision on
the HID unit in Config
Tool and present the
HID configuration card to each reader.
Before you begin
Make sure you have at your disposal the HID configuration cards for Wiegand readers.
For example, for iCLASS SE readers, the configuration cards would be:
- SEC9X-CRD-0-043J to enable supervision
- SEC9X-CRD-0-0000 to disable supervision
What you should know
In Security
Desk, you get the Door
offline: Device is offline event on a door when one of the readers associated to
that door has gone offline.TIP: The Door offline: Device is offline
event is triggered by both unit disconnections and reader disconnections. Therefore,
you cannot tell which is which unless you also monitor the access control units. If
you have two readers on a door, you must go to Config
Tool and check the
Peripherals page to find out which reader is
ofline.
Limitation: There is no event that tells us when the reader is back online.
To enable reader supervision on an HID VertX unit:
-
From the Config
Tool home page, open the Access
control task, and click the Roles and units
view.
-
Select the HID unit you want to modify and click the
Properties tab.
-
Under the General settings section, select
Reader supervision.
All readers connected to this HID unit must be configured for
supervision.
-
Set the Timeout used to detect that the reader is
offline.
We recommend that you
set the timeout value to be at least three times the cycle time of the I'm
alive signal (default=10 seconds) configured on the reader.
-
Click Apply.
-
Configure each physical reader for supervision.
-
Power cycle the reader.
-
On power up, when the reader LED is purple, present and hold the HID
configuration card to the reader until the reader stops beeping.
-
Repeat the same process for each reader connected to the HID
unit.
To disable reader supervision on an HID VertX unit:
-
In the unit's Properties page, clear Reader
supervision and click Apply.
-
Disable supervision from each physical reader by presenting the second
card.
