Intrusion panel integration

Intrusion panels (also known as alarm panels or control panels) can be integrated to Security Center using the Intrusion Manager role, which allows you to monitor the status of each zone (or group of sensors) in real time, generate detailed activity reports, and arm and disarm zones (or partitions) defined on the intrusion panels in Security Desk.

Security Center supports intrusion systems from many manufacturers, including; Bosch, DSC PowerSeries, Honeywell, DMP, and more. For a list of supported manufacturers and links to our integration guides for each, see the Intrusion Detection section in the Supported plugins in Security Center topic on our Genetec™ TechDoc Hub.

How Intrusion panel integration works

The Intrusion Manager role receives events from the panel over an IP network or serial connection, reports them live in Security Desk, and logs them in a database for future reporting. The role also relays user commands to the panel (such as arming and disarming the intrusion detection areas), and triggers the outputs connected to the panel through event-to-actions (for example, an Intrusion detection area master armed event in Security Center can trigger an output on the panel).

Working with intrusion detection units in Security Desk

Using Security Desk, operators can monitor, investigate, and control the intrusion detection units. For more information, read the following topics in the Security Center User Guide. You can access this guide by pressing F1 in Security Desk.
  • Monitoring events.
  • Monitoring alarms.
  • Monitoring intrusion detection units.
  • Using intrusion detection area widget.
  • Triggering hot actions.
  • Monitoring the status of entities in your system using the System status task.
  • Investigating past events from the entities in your system using the Intrusion detection area activities or Intrusion detection unit events tasks.