About health monitoring

Health monitoring refers to a set of tools to monitor your Security Center system's health. The goal is to detect health issues early enough to avoid more serious problems in the future. Health monitoring also provides you with the information to identify the root cause of various health problems so that they can be prevented from occurring again.

Health events

The table below lists the health events by their error number and indicates their severity level, information (), warning (), or error (). The events on your system vary depending on your license options.

Health event number	Health event	Severity
1	Archiving started	Information
2	Archiving stopped	Error
3	Application connected	Information
4	Application disconnected by user	Information
5	Application disconnected unexpectedly	Warning
6	Application started	Information
7	Application stopped by user	Information
8	Application stopped unexpectedly	Warning
9	Connection restored	Information
10	Connection failed	Error
11	Connection to unit established	Information
12	Connection to unit stopped unexpectedly	Error
13	Connection to unit stopped by user	Information
14	Database automatic backup restored	Information
15	Database automatic backup failed	Error
16	Database recovered	Information
17	Database lost	Error
18	CPU usage normal	Information
19	CPU usage high	Warning
20	Memory usage normal	Information
21	Memory usage high	Warning
22	Database space normal	Information
23	Database space low	Warning
24	Genetec Patroller™ offload restored	Information
25	Genetec Patroller™ offload failed	Error
26	Genetec Patroller™ online	Information
27	Genetec Patroller™ offline	Information
28	Database recovered (Point of Sale)	Information
29	Database lost (Point of Sale)	Error
30	Role started	Information
31	Role stopped unexpectedly	Error
32	Role stopped by user	Information
33	RTP packet loss normal	Information
34	RTP packet loss high	Warning
35	Server started	Information
36	Server stopped by user	Information
37	Server stopped unexpectedly	Error
38	Synchronization recovered	Information
39	Synchronization failed	Warning
40	Video signal recovered	Information
41	Video signal lost	Error
42	Disk access restored	Information
43	Disk access unauthorized	Warning
44	Alarm trigger rate normal	Information
45	Alarm trigger rate high	Warning
46	Directory started	Information
47	Directory stopped unexpectedly	Error
48	Directory stopped by user	Information
49	Remaining archive disk space normal	Information
50	Remaining archive disk space low	Warning
51	Live server monitoring restored	Information
52	Live server monitoring failed	Error
53	Directory failover: Main database recovered	Information
54	Directory failover: Main database lost	Error
55	Database restore succeeded	Information
56	Database restore failed	Error
57	Retrieving archives from units succeeded	Information
58	Retrieving archives from units failed	Error
59	Retrieving archives from units partially failed	Error
60	Duplicating archives succeeded	Information
61	Duplicating archives failed	Error
62	Duplicating archives partially failed	Error
63	Archive transfer succeeded	Information
64	Archive transfer failed	Error
65	Agent started	Information
66	Agent stopped	Information
67	Agent stopped unexpectedly	Error
68	Consolidating archives succeeded	Information
69	Consolidating archives failed	Error
70	Consolidating archives partially failed	Warning
71	Camera recording recovered	Information
72	Camera recording problem	Warning
73	Connection to camera established	Information
74	Connection to camera stopped unexpectedly	Error
75	Connection to camera stopped by user	Information
76	Unit time in sync with time server	Information
77	Unit time out of sync with time server	Warning
78	Transmission recovered	Information
79	Transmission lost	Error