You can perform many of the Security
Desk monitoring and investigation functions
from your smartphone using Genetec™ Mobile.
To use the
Genetec™ Mobile features, you need to:
- Configure the Mobile Server
role.
- Install Genetec™ Mobile on your smartphones
(Android and iOS).
- Configure your networks (WiFi, VPN, and so on) so that the mobile devices can connect to
the Mobile Server role.
The following sections describe the features that are available through Genetec™ Mobile.
Genetec™ Mobile features
A mobile user is a Security
Center user. Thus, what
the user can do on the Genetec™ Mobile app is
defined by user privileges and access rights, the same way it does on Security
Desk.
- Secure connection to Security
Center system
- Area view (similar to the Monitoring task in Security
Desk)
- View Security
Center entities as a list or
as tiles (cameras are shown as thumbnails)
- Add or remove entities from favorites
- Show or hide inactive entities
- View cameras
- View cameras in landscape or portrait mode
- View cameras in a layout mode or in full screen mode
- Live video control (PTZ, presets, add bookmark, digital zoom, and more)
- Playback video control (timeline, bookmark markers, go to specific time, and
more)
- View live and playback video simultaneously (picture in picture)
- View camera sequences (all cameras are displayed simultaneously)
- View doors (lock and unlock door, set maintenance mode, override unlock
schedule)
- View live LPR events (reads and hits) on LPR
units
- View display layouts (only cameras and doors are supported)
- Maps (similar to the Maps task in Security
Desk)
- Display on the device-native map, entities represented as map objects on the user or
system default map
- Only supports GIS maps (not maps imported from image files)
- Only show cameras, camera sequences, doors, fixed LPR cameras, patrol
vehicles, and other mobile users on the
map
- Alarms (monitor and acknowledge alarms as in Security
Desk)
- Threat levels (view and set threat levels as in Security
Desk)
- Video events (query and filter bookmarks and camera events as in Security
Desk)
- Two-way messaging with Security
Desk users
and other mobile users
- Stream video from the device camera
- Customizable options:
- Language (English or French)
- Distance unit (Imperial or
Metric)
- Default startup page (Maps, Area view,
Alarms, Threat levels,
Video events)
- Auto logon (ON or OFF)
- Video over cellular (ON or OFF)
- Advanced settings
- Enforce security validity (ON or
OFF)
- Prevent redirection (ON or
OFF)
- Enable debugging (ON or OFF)
- Show diagnostics (for Support)
- Share location (ON or OFF)
- Notifications (ON or OFF)
Mobile features in Security
Desk
- Track mobile users on maps
- Two-way messaging with mobile users (from the map or through hot actions)
- Share cameras with mobile users (from the map or through hot actions)
Mobile features in Config
Tool
- Configure Security
Center users for Genetec™ Mobile (requires the Mobile application
privilege)
- Configure Security
Desk users to track
mobile users (requires the View mobile users privilege)
- Mobile Server configuration (using the System task)
- Configure common Genetec™ Mobile behavior,
such as session timeout
- Configure role failover and load balancing
- Enable or disable Security Center Mobile
features
- Enable new Security Center Mobile features
introduced after your current Security
Center
release
- View all mobile devices that ever connected to your system (using the System
status task)
- View mobile device configuration (OS version, app version, current user, and so on)
- Blacklist a mobile device (prevent future connections from that device and log off
current user)
- Kick out a mobile user (forced log off)
